All-round carefree service

Delivery, Installation & Professional On-Site Training

A new coffee machine or a high-quality grinder is an investment in your quality of life. To ensure you get the best results from day one, we won't leave you alone with the heavy package. In cooperation with MS Automatenservice, we offer an exclusive on-site service within a 50 km radius of Echternach.

Your Service Options at a Glance

While standard shipping is done by freight forwarder, you can easily add these premium services in our online shop:

  • Preferred date for delivery & assembly (+ €95.00)

    Our trained service technicians don't just deliver the device; they professionally install it directly in your home.

  • Individual machine training (+ €95.00)

    We take time for you. In an approx. one-hour training session, we explain all the functions and tricks of your new device so that you immediately become a professional.

    (only bookable in conjunction with the Delivery & Installation package)

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Here's how the process works

1. Order:
Simply select the desired additional services during the ordering process in our online shop.

2. Personal Consultation:
As soon as your order is ready, we will contact you personally (by phone or email).

3. Tailored Appointment:
We will arrange an appointment for your installation – conveniently from Monday to Friday.

4. Installation & Instruction:
Our technicians will come to you at the agreed time. If booked, your personal training will follow directly after the assembly.

Why on-site service is worthwhile

No heavy packages to lug around, no complicated instructions to study, and the certainty that everything is technically perfectly installed. We ensure that your machine performs at its best from the very first second.

In the picture: the expert team of MS Automatenservice.

Our catchment area

We are on the road for you in the region. Our service applies to all deliveries within a 50 km radius of Echternach. If you are unsure whether your place of residence is included, just contact us!

+49 6525 93111
+352 267 20 360
info@mondodelcaffe.de